Decision support systems: The next decade

Peter G.W. Keen is executive director of the International Center for Information Technologies (ICIT). Dr. Keen has been an advisor to the senior mangement of multinational corporations, airlines, petrochemical and financial service firms in Europe, North and South America and Asia. He has also advised governments and government agencies in several countries. As an educator, Dr. Keen served on the faculties of Harvard Business School, Massachusetts Institute of Technology and Stanford University and he was a visiting professor at Wharton School of Business and the London Business School. Peter Keen is the author of Competing In Time: Using Telecommunications for Competitive Advantage and Decision Support Systems: An Organizational Perspective. He has published extensively in journals such as Barrons, Datamation, MIS Quarterly, Management Science and Office: Technology and People. In addition, Dr. Keen has appeared in a number of television programs on office automation and telecommunications. His research and practice have focussed on the links between technology, business management and organizational health; on the critical policy decisions senior management must addess to exploit the business opportunities of information technologies, Peter Keen received his undergraduate degree from Oxford University. His masters and doctoral degrees are from Harvard University.